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WSpit99
January 19, 2024
Question

Payroll deduction for health insurance set up incorrectly as post-tax instead of pre-tax

  • January 19, 2024
  • 1 reply
  • 0 views

How can we retroactively modify 2023 W-2 (and the source data) to change a health insurance deduction that was set up incorrectly as post-tax instead of pre-tax. It's easy to change going forward (just create a new pre-tax benefit), but we'll still trying to figure out how to change 2023 historical data that feed into the W-2's. We must somehow reverse and correct the deductions and related taxes for 2023 so W-2s are correct. 

1 reply

MJoy_D
MJoy_D
January 19, 2024

I can help you with updating your payroll item, @WSpit99.

 

To update or modify your health care deduction that will affect your Form W-2 for 2023, I suggest reaching out our Customer Support team. They have the tools to update your payroll items to correct your forms. 

 

Follow the steps below: 

 

  1. Go to the Help (?) icon to connect to a live support agent. 
  2. Select the Search tab and click on the Contact Us button.
  3.  Select a topic for your concern in the What can we help you with? section.
  4. You'll now be provided options on how to connect to our Customer Support.

 

You can check this article for more information about the different types of support we offer and their availability: Contact Payroll Support. 

 

Here's more information about running several payroll reports to take a look of your business and employees: Run payroll reports.

 

Let me know if you need further help with your payroll forms. I'm always here to answer them for you. Have a great rest of the day!

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