Payroll did not process last week. Why?

Hello there, @englishtami.

I recognize the urgency of resolving this to have your payroll processed in QuickBooks Online (QBO) Payroll. If you're using a Direct Deposit, it could be that you have accidentally submitted your payroll after the cutoff time or between holidays or weekends. If so, this can be the reason why there's a delay in processing it.

For detailed information, kindly visit these articles:
 

• Pay your employees on time.
• How do federal holidays affect my direct deposit?

Moreover, since the payroll didn't go through, it would be best to get in touch with our QuickBooks Online Payroll Support Experts. They have the tool to securely review your account and further investigate the root cause of the issue to provide you with a timely solution.

Additionally, I'll also share this link where you can search for articles that can serve as your reference to guide you manage your payroll in QuickBooks: QuickBooks Online Payroll Help Articles.

I'm looking forward to getting this resolved. Feel free to leave a reply if you have additional QuickBooks-related queries. The Community team always has your back. Keep safe.