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todd52
June 19, 2021
Question

Payroll electronic tax payments showing up as checks to be printed

  • June 19, 2021
  • 1 reply
  • 0 views
When I process my payroll payment to my employees quick books automatically notifies me to pay my payroll taxes electronically. This goes through ok and matches up to my bank. But quick books is holding the payment in the checks to be printed area. And I see them every time I print checks.

1 reply

Kristine Mae
Kristine Mae
June 19, 2021

Thanks for bringing this to our attention, Todd52.

 

The issue is already reported to our engineers. It's under investigation.

 

While we're waiting for a fix, I suggest reaching out to our payroll support so you'll be added to the list of affected users. Here's how:

  1. Click Help inside QuickBooks Online.
  2. Enter "I need a human" in the Type something field.
  3. Click Get help from a human.
  4. Enter "Electronically Paid Tax Payment for Payroll is showing as to Print" in the description field, then click Continue.
  5. Select either Chat or Callback.

Feel free to take note of our support hours so you can get in touch with an agent automatically.

 

You're always welcome to post in the Community. Don't hesitate to reach out to us again. Keep safe!

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