Payroll has quit doing automatic federal and state filing. It still makes the payments, but no filings. I've had 4 one hour calls and nobody will get it fixed.????

We recognize how important it is for you to have these filings done accurately and efficiently, John. Please know that we understand your situation and are committed to resolving this matter for you.

Our Next Level Help team will be reviewing your cases with support. You can expect to hear back from them within 1-2 business days.

We appreciate your patience as we work toward a resolution. In the meantime, if you have any additional concerns or questions, we encourage you to reach out to us in the Community. We're always ready to provide assistance and support.