Hi lalbert,
Thank you for reaching out.
If you're using QuickBooks Direct Deposit Services, you'll need to send a Direct Deposit Primary Principal Change Request. The complete instruction and downloadable form are provided in this article: https://community.intuit.com/articles/1437054.
Once we receive the form, our back end team will review the request and the attached requirements. Processing takes 3 to 5 business days from the date the complete requirements are received. Please wait for an email confirming the status of your request.
You may also contact QuickBooks payroll support for further assistance . Here's how:
- Go to this link to get the phone number: https://payroll.intuit.com/support/contact/?infosrc=qs&service=16.
- Select Payroll, then click View Contact Info.
Leave a comment if you need anything else.