Payroll is showing on hold, my people didn't get paid.

Hi there, @DawnP2.

Thanks for taking the time to reach out to the Community for support and sharing your concerns. 

Typically when a hold has been placed on your payroll, you should receive an email regarding why that is. If you don't have an email, I recommend contacting our Payroll Support Team. This way, an agent can review your account securely and investigate why the hold has been placed. 

You can use the link I've included below to connect with an agent. 

• Payroll Support Team 

I also wanted to share our help article that covers some of the reasons why your account might be placed on a hold below. 

• Resolve an urgent issue with your payroll account

Please let me know if you have any additional questions or concerns. Take care!