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M
Michigan222
June 2, 2024
Question

Payroll Item exported from Desktop to Online Payroll

  • June 2, 2024
  • 1 reply
  • 0 views

I am just moving from Desktop to Onlone payroll.  I ran the export of files from Desktop to Online.  I logged into my online account to finish the setup process.  In the inital reveiw, QuickBooks has taken a Payroll Item, EMAC, that is categorized as an Other Tax in my Desktop files and has categorized it has a Pay item in the Online file.  I need to categorize as a Pay item or I can't proceed with the setup process.  Is there a way I can fix?  Or a work around?

1 reply

K
Kevin_C
June 2, 2024

Nice to see you here in the Community, @Michigan222. I'm here to point you to the support available to assist you with this.

 

Most of your payroll items sync with QuickBooks Online automatically. Since it is included as a pay item, you're correct that you'll have to categorize it as such to proceed with the setup process.

 

If you aren't sure how to categorize it properly, I suggest reaching out to our Payroll Support Team to check your account securely and perform a screen-sharing session to assist you with this process. They can also help you ensure you can proceed with the configuration process.

 

Here’s how to get in touch with our representatives:

 

  1. Log in to your QuickBooks Online account.
  2. Click the ? Help button at the top right corner.
  3. Go to the Search tab, then select Contact Us.
  4. Enter a brief discussion about your concern, then click Continue.
  5. Choose a way to connect with us.

 

Please check out our support hours to ensure we can address your concerns promptly.

 

Additionally, you can visit this article to provide a detailed breakdown of your employees' wages, deductions, and tax information for a specific period: Run payroll reports.

 

I'm always around to lend a hand if you need more help managing your payroll data or with anything else related to QuickBooks. Take care and stay safe!

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