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A
ajm01998
May 19, 2021
Question

Payroll items don't appear in scheduled payroll

  • May 19, 2021
  • 2 replies
  • 0 views

Does anybody ever have an issue where some payroll items that are supposed to appear in each scheduled paycheck are missing from some but not all paychecks when the scheduled payroll is run?  For example, some of our employees get a stipend in each paycheck that normally populates in each scheduled payroll.  But from time to time, QuickBooks will populate $0 for that payroll item in the paycheck for a few employees while populating it correctly for all other employees.  It always seems random to me which employees and which payroll items show as $0, I can't figure out what might be causing it.

2 replies

katherinejoyceO
katherinejoyceO
May 19, 2021

Hi there, @ajm01998. 

 

Thanks for your time in posting here in the Community. I'm here to help you get past this issue. 

 

To fix this, let's update your payroll tax table so you'll get the latest release and create the paycheck seamlessly.

 

Let me show you how:

  1. Go to the Employees menu, then select Get Payroll Updates.
  2. Select the Download Entire Update checkbox.
  3. Select Download Latest Update. A window appears when the download is complete.

 

Additionally, you can update your payroll tax automatically to save more time from doing it manually.

 

Just in case, use the Verify and Rebuild Data tool to identify and fix any possible data damaged. 

 

You can also check out this article to get more insights when creating a paycheck in QuickBooks Desktop: How do I create a paycheck for an employee?. 

 

Add your comment below if you have any other questions. Have a great day!

 

 

katherinejoyceO
katherinejoyceO
May 20, 2021

Hi there, @ajm01998.

Hope you’re doing great. I wanted to see how everything is going about the payroll itmes concern you had yesterday. Was it resolved?

Do you need any additional help or clarification? If you do, just let me know. I’d be happy to help you at any time.

Looking forward to your reply. Have a pleasant day ahead!

 

A
ajm01998Author
May 21, 2021

Hi @katherinejoyceO,

My question was really addressed to the community to find out if they ever had the experience I described.  Maybe it happens to them to, or maybe my experience is unique.  It doesn't sound like it has a known cause, I will continue to review my created paychecks for items that fail to populate correctly.

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