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Jul 23, 2024 4:19 PM UTC
Question

Payroll Liabilities Schedule is off

We had three pay periods in June 2024. Now my payroll liabilities schedule is showing past due with that extra pay period balances. How do I correct this? I'm not seeing clear instructions. Our liabilities (ex: Health) are generally always the same so it's on autopay.  

1 reply

Candice C
Jul 23, 2024 6:13 PM UTC

Good afternoon, @Mbengford. 

 

Welcome to the Community! 

 

To clarify, have the payments gone through and posted already? If so, let's try using the verify and rebuild tool. 

 

If not, I recommend contacting our Customer Support Team to see why the payment didn't go through. 

 

I'm only a post away if you need me again. Have a great day!