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December 31, 2022
Question

Payroll mistake

  • December 31, 2022
  • 1 reply
  • 0 views

Payroll was made without intended employee contribution. How can I correct this issue? Can I reissue updated payroll with employee contribution, then delete the old / incorrect one?

1 reply

December 31, 2022

Good day to you, Appear.

 

I'm here to assist you with handling a payroll mistake in QuickBooks Online (QBO).

 

If you're using paper paychecks, you can simply delete them and recreate the paycheck with the intended employee contribution. Here's how you can delete them:

 

  1. Go to the Payroll menu, then Employees.
  2. Click the Paycheck list.
  3. Choose the paycheck(s) you'd like to delete or void, then select Delete or Void.
  4. Tap Yes to confirm.

 

However, if the paychecks we're made using direct deposit, you'll have to reach out to our Payroll Support Team to check the processing status and see if it can still be reversed.

 

After that, you may recreate the paychecks and correctly enter all the information needed. 

 

Moreover, you'll want to visit this article to give you a closer look at your employee's total wages, deductions, and tax information for a certain period: Run payroll reports.

 

Please let me know how else I can help you with managing payroll transactions in QuickBooks​. I'm more than happy to provide additional assistance. Keep safe!