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December 17, 2024
Question

Payroll payment update

  • December 17, 2024
  • 1 reply
  • 0 views

How do I update the payment credit card for payroll services.  We have a new credit card.  I updated in the little gear icon.  It updated the online services, but payroll services still shows not active.

1 reply

December 17, 2024

Thanks for getting in touch with the Community, admin172. I appreciate your detailed information.

 

If you subscribed to QuickBooks Payroll through QuickBooks Online, or on our website, you can update the billing details from your Subscriptions and billing screen.

 

Here's how:
 

  1. Sign in as the primary or company admin. For security purposes, only these users can update billing information.
  2. Use your Gear icon, then go to Subscriptions and billing.
  3. Click the Pencil (Edit) icon next to your payment method.
  4. Update the credit card info.
  5. Confirm your address in QuickBooks is identical to the one on your card's statement.
  6. Select Confirm card or Save.

 

In the event you subscribed through an app store, like Google Play (Android) or App Store (iOS), you'll need to update your billing details there. Detailed steps for doing so can be found in our Update billing info for your payroll subscription article.

 

Please feel welcome to send a reply if there's any questions. Have an awesome Tuesday!