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jrowley6
March 28, 2023
Question

Payroll Paystubs

  • March 28, 2023
  • 2 replies
  • 0 views

Hi. Today, I signed up for the Payroll service in my QuickBooks online account where I completed the "Your Payroll History" section of Setup Tasks in the Overview page.  I now want to print out the bi-weekly paystubs but I do not see past paystubs when I enter Paycheck List for the employee.

 

How can I print out paystubs on the payouts that where manually entered before starting the Payroll service?

 

Regards.

2 replies

M
Maybelle_S
March 28, 2023

I've checked our records and found out that there are no similar issues about Payroll not showing employees' paystubs, @jrowley6. I'll help you fix this.

 

The QBO's weird behavior, like missing options or fields, is sometimes caused by an obsolete cache in your browser.

 

You'll want to use an incognito window and verify it from there. Here are some of the keyboard shortcuts:

 

  • Google Chrome: Ctrl + Shift + N
  • Safari 11 or newer: ⌘ + Shift + N
  • Mozilla Firefox: Ctrl + Shift + P
  • Microsoft Edge: Ctrl + Shift + P

 

If it works, I suggest you clear the cache of your main browser. This can start the system fresh. Also, ensure you're using a supported browser. 

 

For more information on printing paystubs, please refer to this article: Print pay stubs in QuickBooks Online. 

 

If you need help running, printing, and customizing payroll reports, check our run payroll reports in QuickBooks Online Payroll for details and guidance.

 

You can post anytime in the Community if you have additional payroll concerns. We're here to help.

J
jrowley6Author
March 29, 2023

Thank you Maybelle_S for your reply. 

 

Unfortunately, using incognito mode in my browser did not result in being able to view past paystubs that I manually entered in the pay history task when setting up my new Payroll Service.

 

I ran my first payroll through the Payroll service for the end of March and I see the recently posted paystub that all the Current and YTD Taxes section are correct; it processed my manually entered payouts values.

 

Any help would be appreciated on instructions on how to to reprint paystubs that were manually entered during the setup process. 

 

Regards.

F
FateCandylaneT
March 29, 2023

Thanks for getting back to this thread, jrowley6.

 

Allow me to share additional information to get things cleared out for you.

 

Since it's your first time setting up your payroll, printing these paystubs from there won't allow you to view them. You'll first need to successfully run your payroll to enable you to print your employee's paystubs.

 

I'd suggest completing your payroll or printing these paystubs from your previous accounting software.

 

Moreover, you'll want to utilize this reference to guide you in running reports and reviewing your business finances: Run payroll reports.

 

Keep us posted in the comments below if you have additional questions or other QuickBooks concerns. We'd gladly assist you further. Take care!

E
Eagle1975
March 13, 2024

Does anyone have the link to view paystubs,the one with a guy holding a phone

R
Rea_M
March 13, 2024

We'll provide the link for you to access your paystubs online with QuickBooks Workforce, Eagle1975.

 

We can think of one possible scenario when you say the link you need has a guy holding a phone. Please see the screenshot below for reference.

 

 

The page above is where you can sign up for QuickBooks Online (QBO) and invite employees to QuickBooks Workforce to view pay stubs. You can open the website here: Run your business with QuickBooks.

 

If you're an employee and want to access pay stubs online, let your employer invite you to QuickBooks Workforce and then set up your account.

 

Additionally, would you like to print your pay stubs and see your time off balances and year-to-date pay in QuickBooks Workforce? You can refer to this article for the complete guide: What you’d like to do in QuickBooks Workforce?

 

Please keep in touch if you have other concerns viewing pay stubs online with QuickBooks Workforce. We'll get back to make sure you're well taken care of. Have a good one.

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