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celestew210
July 6, 2022
Question

Payroll Reimbursements - Gross Pay vs Net Pay

  • July 6, 2022
  • 2 replies
  • 0 views

I am new to QB Online and am struggling with reimbursement classifications.  When I add a reimbursement onto an employee's pay check, it is being included as an addition to GROSS pay.  How do I change it to be shown as an addition to NET pay?

2 replies

L
LollyNino_C
July 7, 2022

Thanks for dropping by the Community, celestew210. 

 

In QuickBooks Online (QBO), payroll wages will be posted on the expense account you've selected in the Payroll Settings. You can review it to check if you've assigned the correct account.

 

Here's how:

 

  1. In QBO, go to the Gear icon at the top right to get to the Payroll Settings.
  2. Click the Preferences tab at the top.
  3. In the Wage Expense Accounts section, ensure you've chosen the correct Wage Account in the drop-down.
  4. Review the other necessary information.
  5. Hit OK to save.

 

For more insight about managing your current payroll preferences in QBO, consider checking out this article: Payroll accounting preferences.

 

Please let me know if you have any additional concerns or issues by leaving a comment in this thread. I'm always here to answer them. Have a great day!

C
celestew210Author
July 8, 2022

Unfortunately, I don't have these same options.  I can go to the gear - payroll settings - preferences, then my options are different.

 

The other side of the problem - these reimbursement are showing as part of gross wages, which is incorrect.  They are not gross wages and will be showing incorrectly on W-2's.  How do we get adjust reimbursements to show as 'other pay' or addition to net pay, instead of gross?

 

Candice C
Candice C
July 8, 2022

Hey there, @celestew210. 

 

I appreciate you coming back and letting us know more details about your issue. 

 

Since my colleague's steps didn't work for you, I suggest contacting our Customer Support Team so they can review your account with you. Here's how: 

 

  1. Go to the Help icon in the top right-hand corner. 
  2. Click the Contact Us button. 
  3. Give a brief description of the problem and hit Let's talk. 
  4. Scroll down and pick to Get a callback. 

 

It's that easy! 

 

Keep us updated on how the call goes. It's my priority that you're able to do payroll reimbursements. Take care! 

G
GenmarieM
February 26, 2024

Hello there, @ChineseChickn23.

 

I understand that having net reimbursement is essential for your business. Let me route you to the best support that can help you with this matter.

 

I recommend reaching out to our Customer Support team. They can provide you with detailed information regarding your concern. You can reach them by going to the Help icon at the top right of the account. Follow the steps below:

 

  1. Sign in to your QuickBooks Online company.
  2. Select Help (?).
  3. Select either of these tabs:
  • Assistant tab and select Talk to a human.
  • Search tab and click on Contact Us to connect with a support expert.

 

Additionally, I've added this helpful article as your reference in running payroll reports in QBO: Run payroll reports. 

 

Come back to this post if you have other concerns about payroll reimbursement in QBO. I'll be here to assist you.

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ChineseChickn23
February 26, 2024

Hi,

 

Thank you so much for you reply and for routing me to Customer Service Support.  I was on the phone with them for hours last week about this issue and they offered no alternative besides running this through as "Gross Wages."  It seems my only option is to avoid running reimbursements through payroll and having it ran through accounts payable and cutting separate checks to accomplish what I need to do.  That is sad because it means more time and work.  

 

I truly hope that QuickBooks Online provides an alternative to this in the future as it is definitely an areas in which it is lacking.  Thank you for your support though!

B
bweiss3721
June 28, 2024

Is this what you've been doing then, separate checks? Or did you figure out a way to include on the paycheck correctly? I'm in the same boat right now and it seems like separate checks will need to be done unfortunately.

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