Payroll set up

Welcome to the QuickBooks Community, @Dsal92!

At this time, we have an ongoing issue regarding the error message you encounter when adding employee pay history in QuickBooks. Rest assured, our product engineers are diligently working on a fix.

To ensure you'll get a resolution status of the issue, I recommend contacting our QuickBooks Support Team. This way, they can add your company file to the list of affected users.

Here's how

1. Sign in to your QuickBooks Online (QBO) account.
2. Click the Help button.
3. In the QuickBooks Assistance chatbox, select Talk to a human and choose I still need a human.
4. Then, hit Contact Us.

Please check out this article for QuickBooks support hours: Contact Payroll Support in QuickBooks Online.

If you want to run payroll reports to view helpful information about your business and employees, check out this article for further guidance: Run payroll reports.

Come back to this post if you have clarification about managing payroll in the program. I'll always be happy to assist you.