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JeKa
March 31, 2023
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payroll tax payment

  • March 31, 2023
  • 1 reply
  • 0 views

Good day! I just started bookkeeping in one company. Their payroll tax filing and payment were automated in QuickBooks Online, however, they have paid taxes outside of QBO and directly to IRS. So there are notifications of taxes due in payroll tax payment center. I was going to mark those as paid, but it doesn't allow me to do so as it asks to first finalize or cancel the other payment. I see that in one of the tax lines there is "finalize" button instead of "pay". My concern is if I click on "finalize" it will automatically process the payment, I don't see cancel button or should I click on "finalize" and the "cancel" will be right there. It's a huge amount and I'm a bit worried. Please advise what will happen if I click on "finalize", I suppose this was once opened but not completed and stuck. Thanks!

Best answer by LollyNino_C

I appreciate you for sharing in-depth details of your payroll concern, @JeKa. I'm happy to provide some information about tax payments work in QuickBooks Online (QBO) Payroll.

 

The process of reviewing the fees or charges on your payroll requires the gathering of personal data to open your account. Due to security concerns, I'm unable to complete this task since the Community is a public forum. I recommend contacting our Payroll Support Team. 

 

Here's how:

 

  1. Click the Help tab in the upper-right corner.
  2. Go to the Assistant tab.
  3. Click Get help from a human.
  4. Choose Chat with us or Have us call you. 

 

Our Customer Support Team for QuickBooks Online Payroll - Core, Premium is available from 6 AM - 6 PM PT (Monday - Friday). For QuickBooks Full Service Payroll, QuickBooks Online Payroll Elite/Premium, any time, any day.

 

Moreover, you can check out this article about managing payroll schedules: Set up and manage payroll schedules.

 

Don't hesitate to reply below if you require further assistance with managing payroll. The Community is here to help. Keep safe!

1 reply

L
LollyNino_CAnswer
March 31, 2023

I appreciate you for sharing in-depth details of your payroll concern, @JeKa. I'm happy to provide some information about tax payments work in QuickBooks Online (QBO) Payroll.

 

The process of reviewing the fees or charges on your payroll requires the gathering of personal data to open your account. Due to security concerns, I'm unable to complete this task since the Community is a public forum. I recommend contacting our Payroll Support Team. 

 

Here's how:

 

  1. Click the Help tab in the upper-right corner.
  2. Go to the Assistant tab.
  3. Click Get help from a human.
  4. Choose Chat with us or Have us call you. 

 

Our Customer Support Team for QuickBooks Online Payroll - Core, Premium is available from 6 AM - 6 PM PT (Monday - Friday). For QuickBooks Full Service Payroll, QuickBooks Online Payroll Elite/Premium, any time, any day.

 

Moreover, you can check out this article about managing payroll schedules: Set up and manage payroll schedules.

 

Don't hesitate to reply below if you require further assistance with managing payroll. The Community is here to help. Keep safe!

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