Payroll tax shows as "INCOMPLETE". I need to cancel that, but I don't see any option to cancel. How can cancel?

Good morning, @kkashi01.

Thanks for taking the time to reach out to the QuickBooks Community. 

To clarify, are you referring to a payroll tax payment? If so, as long as the tax payment hasn't been approved yet, you can use the 'X' button. However, before I walk you through the steps to cancel the tax payment, I wanted to advise you about timing. 

• You can delete Federal tax payment two business days prior to the payment date, before 5 pm PST.
• States have different lead times for processing tax payments. Some states may take up to five business days. If the lead time for your state is five business days, you need to delete the payment five business days prior to the payment date, before 5 pm PST.

Here's how to delete:

1. Select Taxes & Forms.
2. Then click on Pay Taxes. 
3. Tap Approve.
4. On the Approve Payment page, find the payment.
5. In the Delete column, select X.
6. Hit Yes to confirm.

For additional details about this process, check out Delete Payroll Tax Payment. 

If you're having some issues completing this process, please know that you can reach out to the Payroll Support Team. This way, an agent can review your account in secure environment and take a look at your payroll tax. 

Please don't hesitate to let me know if you have any questions or concerns. Take care and have a great day ahead!