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lala100300
January 6, 2023
Question

payroll taxes

  • January 6, 2023
  • 1 reply
  • 0 views

5 months ago I noticed very high employer tax on a report. There were many unusual transactions against payroll checks. For example, 1 paycheck had 5  $0 amount transactions with additional taxes owed. Payroll corrections (in the Phillipines ) said they fixed it, well it continues to happen & im being asked why it is occurring & have have no answer.. it seems some of my employees are paying 12% federal tax (its suppose to be 6.5%). I attached a snipet of this...please help  

1 reply

MariaSoledadG
MariaSoledadG
January 6, 2023

Let's find out why is this happening, lala100300.

 

Normally, the number of paychecks created should equal the number of transactions. We can perform some troubleshooting steps to fix the issue. You can launch a private window and double-check if you're still getting the same issue. I've provided the shortcut keys below so you can follow them:

 

  • Press Ctrl + Shift + N (Google Chrome)
  • Ctrl + Shift + P (Firefox)
  • Control + Option + P (Safari)
  • Press Ctrl + Shift + N (Microsoft Edge)

 

If it's already showing the correct transactions, return to your default browser. Your cache and extensions are probably interfering with the scripts QuickBooks is trying to run on the page. You can clear the cache so you'll be able to work with a clean slate. If not, you can switch to a different browser.

 

However, if you're still experiencing the same thing, I recommend reaching out to our support team so they check why is this happening. Aside from that, they'll be able to see if there are other users who are also experiencing the same thing, especially the employer tax which is showing more deductions than the default rate. They have the tools to pull up your account in a secure environment.

 

In addition, to know more about when paying your taxes online and its processing times, read this article for more details: Pay And File Payroll Taxes And Forms In Online Payroll.

 

Please keep me posted if you have questions about your payroll taxes. I'll be one post away if you need additional assistance.

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