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M
MichaelESPT
January 16, 2024
Question

Payroll taxes are not being taken out

  • January 16, 2024
  • 2 replies
  • 0 views
Original commenter did not share additional details

2 replies

G
GlinetteC
January 17, 2024

Thank you for raising this Payroll taxes not being taken out issue with us, Michael. I'm happy to help you sort this out.

 

QuickBooks uses the payroll information you've entered in your payroll product to calculate your paychecks. Taxes may not be deducted for several reasons, including:

 

 

Please check if the setup of your payroll wages, deductions, or contributions is correct, then update if needed in your payroll product. If accurate, verify if the wage limit has been reached. If not, you'll need to check that QuickBooks Desktop and the tax table are updated. This will help prevent payroll problems and ensure your account has the most recent tax rates and calculations. To do this, follow the steps outlined below:

 

  1. Go to the Employees' menu
  2. Select Get Payroll Updates.
  3. Tick the Download Entire update checkbox.
  4. Click Update. A window appears when the download is complete.

 

I'm also adding this resource that will serve as a valuable reference for wrapping up this year's payroll and preparing for the next year with QuickBooks Desktop Payroll: Year-end checklist for QuickBooks Desktop Payroll.

 

Keep me updated if you need further assistance with payroll taxes or other relevant issues. I'll be here to help.

C
chiefgdg
January 28, 2024

Having similar problem. Switched to enhanced payroll Jan 4th & verified account as active. When start manual payroll, all payroll taxes are showing $0.00. How do I fix this?

Nicole_N
Nicole_N
January 29, 2024

Hi, @chiefgdg. I've got steps to help you fix your payroll tax concern.

 

In QuickBooks Desktop (QBDT), the paycheck shows $0.00 or no income tax withheld, because of the following reasons:

 

  • Employees are not meeting the taxable wage base.
  • Employees were set to Do Not Withhold for federal and state income taxes in the employee setup.

 

To verify if they are set to Do not Withhold, you can check their profile. Here's how:

 

  1. Navigate to the Employees tab and select Employee Center.
  2. Find and double-click on the employee’s name.
  3. Then, go to the Payroll Info tab and click Taxes.
  4. Check the Filing Status under the Federal and State tabs.

 

Refer to this article for additional info: $0.00 or no income tax withheld from paycheck. 

 

Once all information is verified but the issue remains, I recommend reaching out to our Payroll support team for further investigation. You can follow the steps found in this guide on how to contact them: Contact Payroll Support. It also contains the exact time when our phone representatives will be available.

 

It's easy to view your employee data and monitor your business finances in QBDT by opening any payroll reports that suit your needs. To give you a list of those reports and an overview of what data they show, please head to the Excel-based payroll reports page. 


I'll be around if you have follow-up concerns about payroll taxes. Just leave a reply below and I'll surely get back.

A
aobarnes
September 17, 2024

We are having the same issue off and on. I have updated the tax system several times. Still nothing. I may login tomorrow and it works. What could be the reason?

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