Payroll taxes paid thru QB are entering two payment in my QB account making account out of Balance, Now What???

Hi there, teds1.

Thank you for visiting again the QuickBooks Community. I'll be sharing details on why entries appear twice in QuickBooks Online. Then, to ensure that your balance is match and accurate.

It could be that you've added the payroll tax payment from the banking page. If so, this will add another transaction and the reason why taxes show up twice on your QuickBooks Online. 

To sort this issue, I suggest matching the tax payment entry instead of adding this one. Match means QuickBooks matched the downloaded transaction with the one you already entered. This links the two so there aren't any duplicates. All you have to do is make sure the match is correct. Beforehand, you'll have to undo the transaction you've already added so it will return on the For review section.

Here's how:

1. Click Banking at the left panel. Then Banking section.

2. Go to the Reviewed tab.

3. Find the transaction you want to undo.

4. Click the Undo link from the Action column. This removes the added record from your accounts in QuickBooks.

After that, go back to the For Review tab and start to match the transactions. Please follow the steps below.

1. Select the transaction that shows the match in the right corner. Then, click it to expand the page.

2. Review the “Records found.” These transactions are ones you already entered in QuickBooks.

3. Double check the “Deposit to” field on the forms.

4. When everything is OK, click the Match link under the Action column.

Please check this article for additional information on when to add or match transactions after you download bank and credit card transactions in QuickBooks Online: Download, match, and categorize your bank transactions in QuickBooks Online.

Otherwise, you can delete the entry that causes the discrepancy by going to the register page. Please follow these steps:

1. Select the Accounting menu.
2. Choose Chart of Accounts.
3. From the Actions column, select View register for the register you want to view.
4. Select the Filter icon. Then select the filters you want you to apply. You can use the Find field to search by amount, reference number, or memo.
5. Select Apply.
6. Click the tax payment entry. Then, choose the Delete button.

To see additional information on how to find transactions in your account registers so you can review or edit them, you can click this article: Find, review, and edit transactions in account registers.

You may refer to this article to see further details on how the reconciliation process works so they match your bank and credit card statements: Reconcile an account in QuickBooks Online.

Please open this article to view different information that will guide you anytime you need help doing or fixing a reconciliation: Learn the reconcile workflow in QuickBooks.

Let us know in the comment section below in case you have other concerns or questions about reconciliation. I'm always around to assist you.