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usersakerasinc
March 14, 2022
Question

Payroll transactions all associated with single employee. QB unable to fix, infuriating loop of non-help. Hours lost. What a waste of money.

  • March 14, 2022
  • 1 reply
  • 0 views
QB "support" said "the system" will learn to match paid amounts to individual employee after 2-3 more payroll cycles. Nope. Now, in order to properly account for wages, each check (DD) has to be manually confirmed AFTER verifying the dollar amount to associate with individual. Totally ridiculous.

    1 reply

    T
    TirzahC
    March 14, 2022

    Thanks for reaching out to us,  usersakerasinc.

     

    I understand the need to fix the payroll transactions to match with the right employees. Please know that someone from our team is looking into this issue and will follow-up with you.

     

    Meanwhile, I'll be adding this resource in case you've got other QuickBooks concerns such as setting up payments, managing your income and expenses, running reports, etc. Please refer to this article for more details: Community help articles.

     

    Let me know how it goes. I want to make sure everything is taken care of. Stay safe and have a good day.

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