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November 8, 2023
Question

payroll types not syncing with quickbooks time

  • November 8, 2023
  • 1 reply
  • 0 views

I have two different types of time that I track for my employees (office vs. warehouse time) because I want these to show up in different parts of the P&L (I have them mapped differently in the payroll settings).  this works fine when I manually enter hours into payroll, but I just set-up quickbooks timesheets and the timesheets don't give me the option to track these seperatly.  In fact for one employee, I don't even see an option to record her PTO (its not an option in the mapping within timesheets) even though it is set up as a pay type in payroll and has been synced.  Is there the ability to track these different pay types in sheets?

1 reply

Adrian_A
November 8, 2023

Hi chaya143,

 

I want to ensure your issue with syncing payroll types in QuickBooks Time gets resolved in no time. With that, I suggest reaching out to QuickBooks Time support so we can check why payroll types are not syncing.

 

You can check this link to browse their contact details: Contact QuickBooks Time support.

 

Furthermore, I've added this article on how you can review payroll items and time mapping: Review payroll item and time mapping.

 

I'm always around whenever you have payroll concerns.