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eagleinstallation
January 18, 2022
Question

Payroll won't update

  • January 18, 2022
  • 1 reply
  • 0 views

My intuit payroll won't update. I click get updates and it just sits there. I let it sit like that over night and nothing. I have read every article in ref to this situation. The tax table is not the correct one.  I got nothing. 

Thanks,

Tamara

1 reply

AlcaeusF
AlcaeusF
January 19, 2022

Hello @eagleinstallation,

 

Thank you for dropping by here in the Community. I'd be glad to provide a helping hand so you can update the tax table successfully in QuickBooks Desktop.

 

I'm not sure what steps you've already performed, but I want to share some basic troubleshooting to resolve the issue. If you haven't tried using the QuickBooks Tool Hub, please do so and run the Quick Fix my Program option.


This feature allows users to run our add-on software to self-identify update issues and fix them. First, you'll need to download the installer to start scanning for unusual behaviors in QuickBooks.

 

Here's how:

 

  1. Download and install the QuickBooks Desktop Tool Hub.
  2. Go to the Program Problems tab, then select Quick Fix my Program.
  3. Once it’s done, reopen QuickBooks and your company file.
  4. Download and install the update.

 

Also, problems when running updates in QuickBooks happen when your firewall or security settings block the process. I recommend you review the configuration and create rules for the program. Check out this link for the detailed steps and some visual references: Set up firewall and security settings for QuickBooks Desktop.

 

Once done, you can close and re-open QuickBooks to refresh the existing data. You should be able to run the payroll update successfully without any problem.

 

If the issue persists, please proceed by contacting our Payroll Support Team. Our support will assist you further with updating the tax table.

 

Our Customer Support Team for Pro, Premier, Plus is available from 6 AM - 6 PM PT (Monday - Friday). For Enterprise, any time, any day.

 

See the steps to get a hold of a specialist:

 

  1. Open QuickBooks Desktop.
  2. Click the Help tab at the top menu bar.
  3. Select QuickBooks Desktop Help. 
  4. Enter your concern, then hit Continue.
  5. Choose Get a callback. 

 

For additional reference, I've attached a link you can visit to fix difficulties updating your payroll or performing tasks in QuickBooks: Verify and Troubleshoot QuickBooks Desktop and Internet Explorer settings.

 

Drop me a comment below if you need further help running QuickBooks updates or fixing errors. I'll be happy to help you some more.

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