Payroll won't upload

Let's perform some troubleshooting steps to load the payroll service, jloyola-spicynic.

You can start by using an incognito browser. If that works, clear the browser's cache and cookies on your regular browser.

Web browser histories can delay the data being transmitted in the system. Follow the steps to clear cache for your browser:

• Firefox
• Google Chrome
• Safari for Mac
• Microsoft Edge
   

After clearing the cache, make sure to restart your browser for changes to take effect.

As an alternative, make sure to use a supported, up-to-date browser to have the best and most secure experience with QuickBooks Online.

If you're getting the same results, I recommend contacting our QuickBooks Online Payroll Team. They can create a case under your company to isolate the issue.

Once done, you can start running payroll in QuickBooks. 

Let me know if you need anything else concerning payroll. I'll be right here to help you.