Question

Paystub Passwords

Forum|Forum|7 years ago
December 18, 2018
5 replies
0 views

When emailing the employees their paystubs, for the first time some are being required to enter a password to open their paystub, but that feature was never activated, turned on, or used/required previously. How do I turn that off?

Many thanks!

QuickBooks Desktop

A

Anonymous

You can't turn it off. It was enabled for everyone about 15 version years ago.

M

MariaAlmaT

Hi there, @linowitzcpa.

Thanks for letting us resolve your concern. I can provide you information about the enter password requirement when employees' trying to view their pay stubs.

I want to make sure I understand how you send pay stubs to your employees before, so I can properly address this matter. You can drop a reply below to further detailed your concern.

On the other hand, if you email pay stubs from QuickBooks Desktop, they are delivered as password-protected PDF attachments to increase the security of the employee information.

An employee's password are composed of:

The first 4 characters of the employee's last name. These 4 characters are always lower case.
The last four digits of the SSN.

An example is, Sandra Bullock's Social Security Number was 123-45-6789, her password to view the emailed pay stub would be bull6789. Please note that this is a system generated information and can't be disabled due to employee privacy issues.

For more insights about this matter, look into this article: https://quickbooks.intuit.com/community/Employees-and-payroll-taxes/Email-pay-stubs-from-QuickBooks-Desktop/m-p/201475.

Additionally, emailing pay stubs in QuickBooks Desktop 2016 R7 and later, here's an article for the password requirements now: https://community.intuit.com/articles/1772279.

This information should help your employees access their pay stubs. I'll be on the lookout for your reply and to further assisting you if you have other questions. Wishing you and your business continued success.

.

When I email pay stubs to employees, some are saying that they are not receiving them in PDF format. They are arriving in a winmail.dat file. Help?

Ashley H

Happy Friday, @SteveMarsha. I'm here to help you correct the format that your employees are receiving their pay stubs.

QuickBooks Desktop delivers each pay stub as a PDF to your employee’s email address and it's password protected. Recipients of files sent through QuickBooks receive an attachment called Winmail.dat instead of a .pdf file. This is a known issue for Microsoft outlook if the recipient's email client is not capable of receiving rich text format (.rtf). No worries, here's a Community Article that walks you through the process on how to correct the format: Winmail.dat is attached to email instead of a .pdf file when sent from QuickBooks through Outlook.

If you need further assistance, just leave me a Reply! I'm always here to help. Have a safe weekend.

2

2753467562345647

I don.' know I will get back to you as soon as I get it figured out.

K

Kevin_C

Glad to have you join this thread, kimxto. I'll share information to help you determine the paystubs password in QuickBooks Desktop (QBDT).

In QBDT, we can send each pay stub as a password-protected PDF to your employees' email addresses. Suppose the employee’s last name is shorter than four characters. In that case, the program will use the whole last name with no additional characters added, plus the last four digits of the SSN.

For example:

Name: John Kid

SSN: 012-34-5678

Pay Stub Password: kid5678

Please note that this is system-generated information and can't be disabled due to employee privacy issues. You can check out this article to learn more about this process: Email pay stubs from QuickBooks Desktop.

Furthermore, you can check out these troubleshooting steps in case the issue persists:

Check employee name setup for non-alpha characters or spaces.
Attempt this process with a different employee and see if you get the same results.
Resubmit the pay stub.
If all else fails, delete and recreate the paycheck and attempt again.

Additionally, check out this article that'll help you keep track of your payroll and employee expenses in QBDT. This will help you focus on the information that matters most to your business: Customize payroll and employee reports.

Feel free to reach out to me again if you have any other concerns or follow-up questions about managing your QBDT account. I'll be here and ready to help anytime. Have a good one!

R

ReggieFoherty

How do I check my paystub?

I

IrizA

Thanks for joining this thread, ReggieFoherty. I'm here to provide information regarding accessing or checking your pay stub.

In QuickBooks Desktop (QBDT), accessing your paystub depends on two things. If you're an employee, your employer must invite you, and permit you to view your paystub. On the other hand, you can view your paystub by going to the Paycheck List if you're an employer.

Here's how:

Go to the Employees menu.
Choose Payroll Center.
Find the Recent Payrolls section, then click the Amount you want to view under the Net Pay column.
A Paycheck Detail report will pop out for you to review necessary information, such as viewing your employee's information. Once done, you can close the report.
Click the Transactions tab right beside the Payroll tab.
Double-click the name of your employee.
Within your Paycheck-Checking window, press the Paycheck Detail option.
A Review Paycheck window will appear. You can now review the Paycheck information of your employee.
If you make some changes, click the OK button.