Pension Filing

Thanks for reaching out to the Community, HeatherB9. I appreciate your detailed information.

If you're referring to automated Nest submissions in QuickBooks Payroll, there's a few reasons a submission could be rejected:
 

• Before starting with Nest, be sure to set up any necessary workplace pensions.
• Have all of your employees enrolled and registered with Nest.
• Confirm all details match what's on file with Nest, for example, employee NI numbers, first/last names, payroll IDs, payroll schedules, contribution amounts, etc.

In the event you're encountering a "You haven't entered a reason for partial or non-payment of contributions. This field is mandatory when the member's contributions are zero. Please enter a reason and try again." message, you'll need to enter a reason for partial or non-payment of contributions in the schedule from your Manage contributions page.

This can be found while signed in to the Nest account. If your member didn't earn enough to pay contributions, you can choose the Member has insufficient earnings reason. In the event they've been made redundant, left their job, or asked you to stop contributions for them, you can select your No further contributions payable reason.

I've also included a couple detailed resources about working with Nest which may come in handy moving forward:
 

• Automated Nest submission in QuickBooks Online Standard Payroll
• Automatically send pension contributions in QuickBooks Online Core Payroll

Please don't hesitate to send a reply if there's any additional questions. Have a wonderful Wednesday!