Priority Client and cannot get Texas Tax Rate updated for 2022 have made calls for last 7 days. Received letter from Texas workforce , January 14, not updated yet

Hello, pyle1202.  

I know you already made a call to our Customer support team. However, I suggest reaching out again to our Customer team. They can check your account and look into this further about the progress of your tax rate update in QuickBooks.

Here's how to contact support: 

1. Click the Help menu in the upper-right hand corner of your QBO account.
2. Type in "Talk to a human" in the chatbox, then press Enter.
3. Select Get help from a human.
4. Press Chat with us or Have us call you.

 ​​​​​​To make sure you get prioritized on your concern. Please check out our support hours and contact us at a time convenient: ​​Support hours and types.      

For more information, as well as how to make some changes through your payroll settings in QuickBooks, I recommend the following article: Update your State Unemployment Insurance (SUI) rate in QuickBooks or Intuit Payroll.

Please don't hesitate to hit that Reply button if you have additional questions regarding your state taxes. Have a great day ahead. Stay safe!