Problem with direct deposit

Welcome to the Community, yourharvardattor.

Let's perform some troubleshooting steps so you can save your EIN.  There are times that the browser stores frequently accessed data that can cause QuickBooks Online not to function well. Let's start with logging in to the system through a private browser and enter and save the EIN from there.

• Google Chrome: Ctrl + Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Safari: Command + Option + P

If this works, it means that you need to clear your browser's cache so the system can start fresh. If you get the same result while using a private browser, I recommend switching to a different browser. 

You can check out this link for more detailed steps and on what to do next after setting up direct deposit: Set up your company payroll for direct deposit.

I'll be here if you have other questions. Keep me posted on how this works so I can help through it. Take care!