Problems with payroll

Hi there, maria.
 

For me to assist appropriately, can you provide me more details about your issue, or did you receive any error messages while running a payroll? 

If so, can you provide us a screenshot of what appears on your end?  Moreover, is there any missing tab that makes you unable to run payroll?

Feel free to reply to this post if you have any other payroll-related questions. I'll be happy to lend a hand. Take care!