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cynsnow1
February 2, 2022
Question

QB Desktop Pro Enhanced Payroll module

  • February 2, 2022
  • 1 reply
  • 0 views

 

when attempting to look at my payroll module i get an error "Entitlement is enabled, but Entitlement unit is deactivated" and my F1 for help hangs.

 

Any ideas?  I am unable to locate a support phone number for Desktop Enhance Payroll 

1 reply

Candice C
Candice C
February 2, 2022

Good evening, @cynsnow1. 

 

Congrats on making your first post here in the Community. I can help you get in touch with our Customer Support Team. 

 

Since you're unable to get in touch with our support team through your account, using this link would be the best route: What can we help you with?

 

This is a link to our team chat. After you filled out all the information, you can also request a callback if need be. 

 

Let me know how it goes. I hope this helps and gets you in the right direction. Have a good one! 

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