QB on line is not excepting employees social security number and it is correct number

Hello there, 2_3.

I just wanted to let you know that my colleague responded to your other post. In order to keep the conversation streamlined and provide you with the best resolution, I'll ask that you post any follow-ups there.

Just in case you haven't been notified of the new response, here's the link: https://quickbooks.intuit.com/learn-support/en-us/employees-and-payroll/qb-on-line-is-not-excepting-an-employee-social-security-number/01/1419078#M126732

Please let me know if you have further questions or concerns about managing employee's information. I'm always around to help, 2_3. Have a good one!