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Colleen451
January 4, 2022
Question

QB payroll failure to respond to and correct tax notice from State of California

  • January 4, 2022
  • 1 reply
  • 0 views
I emailed the tax department a payroll tax notice in july 2021 - they have not taken care of it no matter how many times I have resent it to them or called. I called today And they said they case is closed but they have done nothing has been done to fix the problem. Jequita Jordan at qb closed the case BUT nothing has been done. I have just asked KJ Mead to reopen the case

1 reply

DivinaMercy_N
DivinaMercy_N
January 4, 2022

I want to ensure you'll be routed to the right support, @Colleen451.

 

As much as I'd love to offer help and assist you on how you can correct the tax notice from the State of California, only our Payroll support team has the ability to do so. I know that you've already reached out to our support, but, I'd still recommend contacting them as they have the tools needed in fixing your tax notice. Once connected, you can provide them with your case number so the representative can review your previous interaction and continue where you left off. 

 

You can also open this article for additional information about common IRS tax notices and their fixes: What to do if you receive a tax notice. 

 

I've also added here a compilation of how-to videos that will further guide you in optimizing your QuickBooks Online navigation. These include topics that start from setting up a company to running payroll for your employees.

 

Please leave a reply below if you have any other QuickBooks concerns. I'm always willing to lend you a hand. Have a good one. 

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