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M
MJN
January 4, 2023
Question

QB Time Tracking

  • January 4, 2023
  • 1 reply
  • 0 views

I have had troubles with QB time over the past year when trying to sync with my Desktop account.  I even had to create a new generic account that was a work around.  Now the past 2 months when I go to invoice the web connector does not connect.  I have spent over 5 hours on the phone trying to get it fixed.

 

I am tired of fighthing with QB Time.  What other tools for time tracking are out there that are compatibile with QB Desktop - NOT QBO.  I use QB Desktop.

 

I will keep searching for a new solution but wanted to see if the group had any suggestions too. 

Thanks.

1 reply

J
JamesAndrewM
January 10, 2023

Hello there, mjnipstad1995. 

 

I recognize your need for this feature and will make a note of it so that I can pass it along here. Know this isn't the kind of experience we want you to have.

 

 I'll guide you to the best way to contact the right person to get the help you need. Kindly refer to this article: Contact QuickBooks Time support.

 

They have the tools to pull up your account which is needed in investigating the cause of the issue. They can also walk you through the steps and help you troubleshoot. 

 

You can utilize this article to learn the types of QuickBooks Time Reports: QuickBooks Time reports.

 

I’m just a post away if you need anything else. Have an awesome day.

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