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user98188
January 20, 2022
Question

QBO 1099 efiling is not working. It just keeps trying to load at the last screen to file.

  • January 20, 2022
  • 1 reply
  • 0 views

I'm trying to file 1099s and it gets to step 5: File and it seems to go to the IRS page just briefly then goes back to the login page and once the password is entered, it just keeps trying to load and is caught in a loop

1 reply

R
RoseJillB
January 20, 2022

Welcome to the Community, @user98188. Let me address your concern regarding filing 1099s in QuickBooks Online (QBO).

 

This concern could be a browser-related issue. Stored cache can cause unexpected behavior while using the application. To help you sort out this issue, we can perform some basic troubleshooting steps.

 

Here are the keyboard shortcuts to open a private browser:

 

  • Google Chrome: press Ctrl + Shift + N
  • Mozilla Firefox: press Ctrl + Shift + P
  • Microsoft Edge: press Ctrl + Shift + P
  • Safari: press Command + Shift +N

 
If it works, kindly proceed with clearing your cache. This helps improve the performance of the application.

 

Moreover, you can refer to this article for other supported browsers while using QBO.

 

To learn more about creating and filing 1099s you can check out this link.

 

Feel free to leave a comment if you need further assistance with your tax forms. The Community always has your back. Have a great day!

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