Skip to main content
R
rg888
March 4, 2021
Question

QBO Direct Deposit to Contractors - Pricing Info

  • March 4, 2021
  • 2 replies
  • 0 views

I recently received the email from Intuit discussing the new consolidated billing that will be happening. There is another paragraph in the email about change to direct deposit saying the billing will be now based on the number of contractors who have the direct deposit feature turned on.

 

What does this mean? Is the pricing changing for making direct deposits to contractors? Previously I believe the rate was $4/payment. Does this mean now payments will be different and based on anyone who has the direct deposit feature turned on rather than based on each payment? Can you please provide more information on this, or direct me to where I can find actual information on the pricing for contractor direct deposit? It is impossible to find this information easily online.

    2 replies

    M
    Maybelle_S
    March 4, 2021

    Hello there, @rg888.

     

    Thank you for reaching out to the Community. New things are always rolling out for QuickBooks to make work easier. Each Direct Deposit Contractor will cost you $2.00 for any month in which you process a Direct Deposit payment to the contractor. If you don't process a Direct Deposit payment to a contractor you will not be charged for that month. I would also suggest reaching out to our sales team to check which plan is best for you. Please click here to view the price list. 

     

     I'll be sharing with you some articles that will guide you on how to set up Direct Deposit for contractors/vendors.  

    If you are inquiring about the cost of paying bills in QuickBooks Online, please see this reference for more information: Use QuickBooks Bill Pay.

     

    We'll be glad to answer any questions about paying vendors/contractors. Please don't hesitate to post them here. Have a great day.

    R
    rg888Author
    March 4, 2021

    Thank you for your reply. I followed the link you put in your response for the pricing but it only takes me to the general Payroll page. Can you please direct me to the exact location where all the pricing is listed (e.g. where I can see this $2/contractor/mo fee listed)?

     

    Thanks.

    C
    CharleneMaeF
    March 4, 2021

    I'm here to guide you to the right support, rg888.

     

    I'd suggest reaching out to our QuickBooks Support Team to check the email you received from Intuit. They can provide information about billing and the latest pricing for direct deposit.

    Here's how:

     

    For the old Help menu interface:

    1. Click the Help (?) icon at the top.
    2. Choose the Contact Us button.
    3. Type your issue or question on the What can we help you with box.
    4. Proceed with the Let's talk button.
    5. Select the Start messaging option.

    For the new Help menu:

     

    1. Click the Help (?) icon at the top.
    2. Type Talk to a human.
    3. Enter your issue or question on the What can we help you with box.
    4. Choose I still need a human.
    5. Select the Start messaging option.

    To ensure that you'll be assisted on time, please see our support hours.

     

    For further guidance when paying your contractors using direct deposit, please click here.

     

    In case you'll encounter any issues when paying your contractors, you can request a direct deposit reversal, which returns funds to your account. This ensures everything is managed accurately.

     

    Feel welcome to get back on this thread if you'll need assistance in dealing with direct deposit. We're always here to help you.

    R
    Rada
    January 19, 2023

    Hello,

     

    Please I need clarification, is it 4.00 per payment? for example if I pay 5 contractors by direct deposit in one month, is the fee 4.00 or 20.00? Thank you 

    M
    MirriamM
    January 19, 2023

    It's good to see you in the thread, @Rada.

     

    Let me share some details about the updated contractor payment rates in QuickBooks.

     

    For each contractor, the rates for direct deposit payments are $5/month for Core, $8/month for Premium, and $10/month for Elite. This means that if you use Core to pay five contractors via direct deposit in a month, you'll be charged $25.

     

    For more information about our plans and pricing, visit this website: https://quickbooks.intuit.com/pricing/. Then, click important pricing details and product information.

     

    In addition, see this article: Pay a contractor with direct deposit for additional information on handling direct deposit payments for contractors.

     

    Please contact me again if there is anything else I can do to help you pay your contractors. I'd be glad to assist. Enjoy your day.

    B
    beau rosario
    January 19, 2023

    @MirriamM I'm assuming you work for Intuit, so I'll raise this concern again with you... Regardless of what the rates are (and it seems they've gone up recently) it seems predatory that the toggle switch even exists to "activate" a contractor's direct deposit status. Why can't quickbooks just detect if you haven't paid certain contractors in a given month and then simply not charge you for them that month? (I know the answer- so Intuit can charge unwitting users who forget [or don't know] to toggle off every "unused" contractor each month.)

     

    I'd love a better explanation, and I haven't heard one yet. It's really ridiculous the way QB bills like this. It's the reason I've moved all my payments to Melio (which is free). If you changed this, I'd probably come back.

    Terms & ConditionsAccessibility statement