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johnfteel
December 4, 2023
Question

Quickbooks Desktop Enhanced Payroll

  • December 4, 2023
  • 2 replies
  • 0 views

You people are absolutely ridiculous.  Does it ever end?  First of all, people are having trouble getting direct deposit confirmation emails, sometimes the direct deposit doesn't even work properly and now you are saying that the fee for the direct deposit checks is going from $1.75 to $4.00 per check.  You do realize that some people who use the direct deposit platform are small businesses.  They cannot afford to pay this!

On top of that you are doing away with enhanced payroll for any new businesses.  If we have any new clients, we are not going to tell them to pay an exorbitant fee for Quickbooks Desktop nor will we tell them to purchase Quickbooks On Line which is not user friendly and people hate it, we will tell them to purchase a different bookkeeping package.  Congratulations on upsetting people all across the United States.  I hope you are happy!

    2 replies

    Angelyn_T
    Angelyn_T
    December 4, 2023

    Hi, Jhon.

     

    I understand that reliable and cost-effective payment solutions are vital for businesses. I value your thoughts about the recent changes regarding the direct deposit feature in QuickBooks Desktop (QBDT) Enhanced Payroll. 

     

    I want you to know that Intuit dedicates itself to ensuring that our products remain innovative and offer world-class functionality. We firmly believe that despite the recent price increase for direct deposit fees, our products continue to offer competitive pricing and excellent value for our customers.

     

    On the other hand, we remain compliant by sending direct deposit confirmation emails once you process direct deposits in our system. If you haven't received email confirmations, I recommend checking your spam and junk folders to narrow down the result.

     

     If you're not finding it, you may have to unblock or add the following service-related email addresses as "safe senders" in your email account:

     

    • intuit@eq.intuit.com
    • do_not_reply@intuit.com
    • quickbooks@notification.intuit.com

     

    You can also add these emails to your address book, allow list, contact list, or safe sender list.

     

    I've included a detailed resource about receiving Intuit emails from this article: Receive important email messages from Intuit.

     

    You can reach out again anytime if you have other concerns about direct deposit by leaving a comment below. I'm here and ready to lend a helping hand.

    C
    Carolyn5555
    January 10, 2024

    Very well said.  I am an accountant and many of our rural clients do not even have internet access for QuickBooks; nor do they want their data to be "in the cloud".  The online QuickBooks is horrible--I don't care what year it is.  The financial reports look very unprofessional.  I had an issue with one of my clients that originally had the online QuickBooks--when you pulled up a "sales tax liability report" and then tried double-clicking into the non-taxable sales for a breakdown of which lines to post the non-taxable portion on the Wisconsin sales tax (there are several lines, but this particular client had some exempt sales with certificates of exemption on file, but also out-of-state which is on a different non-taxable line), the entries that came up that should have totaled to the "non-taxable" total did not show the breakdown correctly.  What came up did not add up to the total non-taxable sales . . . major glitch!  Intuit's prices are getting way out of line for small businesses.  Their concept of switching everyone to online is not going to fly with our office, or many of our clients.  

      Clark_B
      Clark_B
      January 10, 2024

      Hi there, @Carolyn11_2.

       

      I appreciate you taking the time to express your concerns about the incorrect breakdown of the total non-taxable amount of your client in QuickBooks Online (QBO).

       

      Firstly, I suggest that you review all the non-taxable transactions that are tracked. Also, it is important to review the setup for the items to ensure proper tracking when running a Sales Tax Liability Report. 

       

      Additionally, could you please provide me with more details regarding the issue that one of your clients is facing?

       

      You can also check this article to determine if your transactions or customer is exempt from sales tax and to guide you in setting up a customer or product with a tax exemption: Understand and set up sales tax-exemptions in QuickBooks Online.

       

      Please feel free to drop a comment below about the issue with one of your clients or other QBDT-related concerns. I will answer them in any possible way.

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