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gantemann
November 1, 2022
Question

Quickbooks Desktop marks time "NOT BILLABLE" instead of "BILLED" as of 2.4.22

  • November 1, 2022
  • 1 reply
  • 0 views

I am importing time from Quickbooks TIME into Quickbooks desktop enterprise and have been since 1.1.21.

For some reason as of 2.4.22 of this year when I bill time and mark it off in the invoice window it marks my time as "NOT BILLABLE" instead of "BILLED".  This makes generating a WIP report for unbilled time impossible.

Please help.  Can't get anyone from QBKS on the phone, they keep bouncing me around.

Thanks!

    1 reply

    Adrian_A
    Adrian_A
    November 1, 2022

    Hello, gantemann.

     

    Let's do a couple of solutions to help us fix the problem. 

     

    A data integrity issue can cause data damage to your company file. We can use the Verify and Rebuild utility to fix the issue. Before doing the Verify rebuild, as an initial step, updating the QuickBooks Desktop release version is a good start when it comes to fixing issues like you've encountered. 

     

    Then we can proceed to Verify and Rebuild utility. Here's how: 

     

    1. Go to File, then hover on Utilities. 
    2. Pick Verify Data.
    3. Follow the prompts to proceed with the data verification process.
    4. When it's done, go to the Utilities menu again.
    5. Select Rebuild Data, then follow the prompts. 

     

    An overview about the Verify and Rebuild process is found here: Verify and Rebuild Data in QuickBooks Desktop.  

     

    After doing the rebuild process, let's go ahead and check the status on the timesheets if you'll be able to update it. 

     

    You can also browse this link for more informatin about entering time: QuickBooks Time and QuickBooks Desktop Integration FAQs.

     

    Keep me posted whenever help is needed.

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