Skip to main content
E
EVHNC
December 29, 2021
Question

Quickbooks desktop tax forms are missing

  • December 29, 2021
  • 1 reply
  • 0 views

I recently had to install Quickbooks Desktop Premier 2021 in a new computer because my old one crashed. My company files were saved in the cloud so I was able to access, but there was some kind of glitch, and I had to restore the company file from a backup. Turn out, that the folder with the most recent company file that I opened was missing the tax form folders. I found the tax folders, but they were last accessed in late November, and since then I have run payroll for December. Is there a way to integrate or move those tax forms folders into the current folder for the company file?  

1 reply

AlcaeusF
AlcaeusF
December 29, 2021

Hello @EVHNC,

 

Welcome to the Community. I'd be glad to assist you with your concern about the tax forms in QuickBooks Desktop.

 

QuickBooks excludes previously-stored tax forms when restoring a backup. Also, yes, there's a way to move those tax forms to the current folder.

 

I recommend you copy the tax folder and paste it to the new installation folder of your QuickBooks manually. It is saved in a secure folder in the same location as your company file.

 

Here's how:

 

  1. From the Window Start menu, type in File Explorer.
  2. Click My Computer or This PC.
  3. Go to this location: C:\Users\Public\Public Documents\Intuit\QuickBooks\Company Files.
  4. Locate the folder that contains the .pdf form.

 

Once done, I suggest you proceed by updating QuickBooks Desktop to the latest release. Aside from improving the performance of the software, this process also refreshes the installation folders.

 

Here's how:

 

  1. Click the Help tab in the upper-right corner, then select Update QuickBooks Desktop.
  2. Go to the Update Now tab.
  3. Select the updates you want to include.
  4. Put a checkmark on the box beside Reset Update.
  5. Hit Get Updates. Download and install automatic QuickBooks Desktop updates
  6. Close and re-open QuickBooks.


Additionally, I recommend visiting the following article if you want to get copies of your tax forms from Intuit: Request copies of tax forms.

 

Drop me a comment below if you need more help retrieving tax forms in QuickBooks. I'll be happy to help you some more.

Terms & ConditionsAccessibility statement