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BellFinance
August 9, 2024
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Quickbooks Online Payroll Elite Subscription Initially, then Downgrade?

  • August 9, 2024
  • 1 reply
  • 0 views

Hi,

I am treasurer of a small nonprofit with 11 employees. We currently use Quickbooks Desktop Payroll Plus, but have subscribed to QBO Online Advanced, so we will move to QBO Payroll. I'm confident on the bookkeeping side, but am a bit nervous about payroll and making sure this goes smoothly. 

 

Might it be a good idea to initially subscribe to QBO Payroll Elite to take advantage of Intuit's offer to transition payroll for us and then downgrade to Payroll Core (all we need ultimately) after a few months when everything is set and running smoothly? Is that allowable? Or do I start with Payroll Core and maybe hire an expert to help? I just don't really want to take on the payroll portion by myself. 

Thanks for any advice. 

Best answer by JanbonN

Hello there, @BellFinance. I'm here to share some information about your concern about payroll.

 

Yes, you're allowed to downgrade your payroll subscription. However, please note that each subscription tier offers different features, so it's important to consider what functionalities you'll need moving forward. For more guidance, please refer to this article to find the right payroll plan for you: QuickBooks Payroll.

 

Furthermore, both options you mentioned are viable. However, given your concerns about managing the payroll setup initially, I recommend subscribing to Payroll Elite. This will allow you to take advantage of the Expert Setup add-on, where a QuickBooks Payroll expert can assist you in setting up your payroll system and ensuring everything runs smoothly.

 

Once you feel comfortable with the payroll processes and everything is functioning correctly, you can then choose to downgrade to Payroll Core. For a smooth transition, it's best to contact our payroll support team directly for personalized assistance with the downgrade process.

 

Additionally, to help you get started and familiarize yourself with QuickBooks Online, please check out these resources:

 

 

Let us know if you have other concerns with your payroll setup in QBO or questions about the program. We're here to help you in any way we can.

1 reply

J
JanbonNAnswer
August 9, 2024

Hello there, @BellFinance. I'm here to share some information about your concern about payroll.

 

Yes, you're allowed to downgrade your payroll subscription. However, please note that each subscription tier offers different features, so it's important to consider what functionalities you'll need moving forward. For more guidance, please refer to this article to find the right payroll plan for you: QuickBooks Payroll.

 

Furthermore, both options you mentioned are viable. However, given your concerns about managing the payroll setup initially, I recommend subscribing to Payroll Elite. This will allow you to take advantage of the Expert Setup add-on, where a QuickBooks Payroll expert can assist you in setting up your payroll system and ensuring everything runs smoothly.

 

Once you feel comfortable with the payroll processes and everything is functioning correctly, you can then choose to downgrade to Payroll Core. For a smooth transition, it's best to contact our payroll support team directly for personalized assistance with the downgrade process.

 

Additionally, to help you get started and familiarize yourself with QuickBooks Online, please check out these resources:

 

 

Let us know if you have other concerns with your payroll setup in QBO or questions about the program. We're here to help you in any way we can.

    B
    BellFinanceAuthor
    August 9, 2024

    Terrific! Thank you so much. 

    J
    Jelayca V
    August 9, 2024

    We appreciate you for coming back, @BellFinance.

     

    We're thrilled to hear that our colleague's assistance helped address your concern regarding the transition to QuickBooks Online Payroll. Your satisfaction is our top priority, and we’re committed to providing you with the best service possible.

     

    To help you further, here’s an article that guides setting up your payroll in QuickBooks Online: Get Started with QuickBooks Online Payroll.

     

    Once settled, use this reference to manage employees efficiently: Create and run your payroll.

     

    If you have further questions or concerns about managing your payroll and subscription in QuickBooks, please don't hesitate to reach us here in the Community. We're here to help!

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