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buckeyenut9903
February 26, 2024
Question

Quickbooks online W2 missing scorp medical premiums in box 1 and 14 and local and school district taxes missing. All correct in Paycheck. opened inquiry 1/10 and no fix

  • February 26, 2024
  • 1 reply
  • 0 views
I switched from quickbooks desktop to online and now my w2 is not showing local taxes, school district taxes and scorp medical premiums missing from box 1 and box 14.  Paycheck is correct.  I opened an inquiry on 1/10 told 20 to 30 days which is crazy still not fix called again said it will take longer.  Quickbooks online is complete joke.  I also accidentally filed form 941 not realizing it was wrong.  I never had any of these issues with desktop.  We are already way past the W2 filing deadline.  How does this get resolved.  Please dont tell me to just call help again.  They are completely useless.  Just tell me that there is a case.  There is no options in Quickbooks online to make any of these corrections.  I have automated taxes turned off.  Someone Please help.

1 reply

JoesemM
JoesemM
February 26, 2024

Hello there, buckeyenut9903.

 

I completely understand the urgency and importance of resolving your query concerning the W-2s. I know you have already contacted our Support Team about this matter, but I'd recommend contacting them again. They can provide the latest updates on your case and make any necessary tax corrections to ensure that the taxes will be included in your W-2.

 

Also, all account-related concerns are directed to our phone support for security purposes. To reach them, follow the steps below:

 

  1. Sign in to your QuickBooks Online company.
  2. Go to Help (?).
  3. Select Contact Us.
  4. Enter your concern, then select Let's talk.
  5. Choose a way to connect with us:
    • Start a chat with a support expert.
    • Get a callback from the next available expert.

 

See this article for more information: Contact Payroll Support.

 

On the other hand, consider scanning this material if you need to update any mistake found on your forms and how to print them: 

 

 

Feel free to comment on this thread if you have additional questions regarding your W-2 forms or other related concerns in QuickBooks Online. We can always lend a hand.

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