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BuluGroup
December 3, 2021
Question

QuickBooks payroll and Wisely Bank DD said pending 1am then is not there now, 10am

  • December 3, 2021
  • 1 reply
  • 0 views

I have a new employee that I ran payroll ontime, the deposit said pending at 1 am this morning (He uses Wisely) now at 10 am it shows nothing. Is there known issue with Wisesly or first DD into those accounts?

1 reply

Candice C
Candice C
December 3, 2021

Good afternoon, @BuluGroup. 

 

Welcome to the Community. I appreciate you coming here with your question. 

 

Based on the details you gave, I suggest contacting our Customer Support Team. They have the particular tools to help with this situation. Here's how: 

 

  1. Go to the Help menu. 
  2. Press the QuickBooks Desktop Help option. 
  3. Click the Contact Us hyperlink.
  4. Give a brief description of the issue and hit Let's talk. 
  5. Scroll down and tap to Get a callback. 

 

It's that easy! 

 

Feel free to reach back out if you have any other questions. I'm always here to lend a helping hand. Bye for now!

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