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MHO_dk
September 26, 2024
Question

Quickbooks requires a state entered for a home address but we have an Expat employee

  • September 26, 2024
  • 2 replies
  • 0 views

Hello,

 

We have an expat employee who is a US citizen but living abroad. In the home address field for the state, if I select "none", it gives me an error message. This is only for the address in the required tab, and is separate from the information required in the Taxes tab.

 

There is no place to enter the resident country, so we entered that in the city field, but entering the state field is required. How do you fix this so that "none" selected in the required state field does not generate an error?

 

We are using Quickbooks 24 Enhanced Payroll.

 

Thank you.

    2 replies

    FishingForAnswers
    FishingForAnswers
    September 26, 2024

    @MHO_dk  You should deal with it in the same manner you deal with all of their 'Required Info' tab; pick a state so that it allows you to create the employee, and then go back in and change it to None.

     

    It'll still fuss at you to enter the state in, much like it does the date of birth, but it will give you a 'Maybe later' option in addition to 'Add now'.

     

    They're just data mining, and doing a very bad job of it. This workaround has worked for every QBDT iteration up to '23, except in the case of newly created companies, because they're just as bad at writing code as they are at stealing information.

     

    Please let me know if it still works in '24; I haven't bought that version yet.

    Candice C
    Candice C
    September 26, 2024

    Hey there, @MHO_dk. 

     

    It's great to see you back in the Community! 

     

    To get this best workaround for this situation, you'll need to get in touch with out Customer Support Team. 

     

    1. Go to the Help menu. 
    2. Tap the QuickBooks Desktop Help option. 
    3. Click the Contact Us button. 
    4. Enter your question and hit Let's talk. 
    5. Scroll down and choose to Get a callback. 

     

    Keep us updated on how the call goes. Bye for now! 

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