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A
andrew-thelinkso
September 29, 2024
Question

Quickbooks taxes are always wrong. Should be 8.25 and not 6.25.

  • September 29, 2024
  • 1 reply
  • 0 views
Auto taxes are always wrong. I don't think they are calculating the county sales tax in Texas. How can we have this fixed?

    1 reply

    K
    Kurt_M
    September 29, 2024

    We'll help provide information to help you fix the automated sales tax feature inside QuickBooks Online (QBO).

     

    You'll want to check your current sales tax setting and ensure it is programmed to command the system where to collect sales taxes. We'll outline the steps below to get you going:

     

    1. Access your QuickBooks Online company.
    2. On the left navigational bar, click the Taxes tab.
    3. In the Sales tax section, click the Sales Tax Setting button beside Economic Nexus.
    4. Review each item in your Tax agency and Custom Rates section. If you need to make changes, click Edit below the Action column.
    5. After modifying the details, click the Save button.

     

    For more details, please see this page: Set up where you collect sales tax in QuickBooks Online.

     

    In addition, you'll also want to ensure the products and services added to the transaction is contains accurate details. Refer to this article for more information: Add a sales tax category to products and services in QuickBooks Online.

     

    Moreover, here are some articles to about filing sales tax and handling payments inside the program:

     

     

    We're always ready to assist in handling sales taxes within QuickBooks. Additionally, you can visit the Community space or leave a comment below if you have any inquiries regarding the program. Please be assured that we will be here to support you promptly. Take care.

    A
    andrew-thelinksoAuthor
    October 5, 2024

    the Point here is that the automated taxes are wrong for my city\county. There should be a way to report this to have Intuit go in and finally fix it to the right tax rate.

    Clark_B
    Clark_B
    October 5, 2024

    I appreciate you for getting back to the thread and providing an update to your concern, @andrew-thelinkso. Let me provide information to help you resolve your tax rate discrepancy.

     

    To start with, QuickBooks calculates the total sales tax rate for each sale based on your customer's sales tax-exempt status, the locations where you sell and ship, and the sales tax category of your service or product. For further details, please refer to this article: Learn how QuickBooks Online calculates sales tax.

     

    Moreover, you can accurately adjust your tax rate by creating Custom Rates. Instead of selecting the automatic tax rate calculation when generating invoices or sales receipts, choose the custom rate you've created to ensure the correct rate is applied. Here's how to create a custom rate:

     

    1. Go to the left navigation panel and select Taxes.
    2. In the Sales Tax menu, select the Sales Tax Settings.
    3. Choose the Add Rate option and enter the Name of the sales tax.
    4. Select Texas of the Agency and enter the correct Rate.
    5. Once done, click Save.

     

    For reference, you can check this article: Edit Sales Tax Rate.

     

    I'll also add this article to help you record, adjust, and delete sales tax payments in the tax center: Manage sales tax payments.

     

    Please don't hesitate to ask if you have any further questions about tax rate. I'm always here to help, @andrew-thelinkso. Take care.

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