Skip to main content
S
ssadmin
July 5, 2024
Question

Quickbooks Time

  • July 5, 2024
  • 1 reply
  • 0 views

I am trying to sync Quickbooks Time with Quickbooks Desktop, and it suddenly will not export the time in QBT to QBD for only one employee when it was working perfectly fine before. I get an error message telling me that there are no payroll items assigned. I have followed all of the instructions, I've gone into QB and assigned payroll items to the employee, and tried to sync again, and nothing is working.

 

I cannot find a number or email for support.

1 reply

I
Irene R
July 5, 2024

Welcome to the Community, Ssadmin.

 

I appreciate the steps you've taken in order to resolve your time data syncing issues between your QuickBooks Time and QuickBooks Desktop accounts.

 

Furthermore, I recommend contacting our QuickBooks Time customer care team. They can thoroughly investigate the error you're encountering and utilize the tools at their disposal.

 

Here's to contact them:

 

  1. Log into your QuickBooks Time, then choose Help or the question mark (?) icon.
  2. Select Product Help, then click Contact Us.
  3. Enter your concern, then select Continue.
  4. Choose a method to connect with our QuickBooks Time customer care team:
    • Ask the community to get support from businesses like yours.
    • Chat with us to converse with a support expert.
    • Have us call you to get a callback from the subsequent available expert.

 

Our QuickBooks Time customer care team is available Monday to Friday from 6 AM to 6 PM Pacific Time.

 

Moreover, I've added this article that will provide information about frequently asked inquiries from other users with the integration between QuickBooks Time and QuickBooks Desktop: QuickBooks Time and QuickBooks Desktop Integration FAQs.

 

Don't hesitate to return to this thread if you have further concerns we can address and help you, Ssadmin. The Community will be at your aid as soon as we can.

Terms & ConditionsAccessibility statement