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K
KV13
August 19, 2022
Question

Quickbooks time says "no associated companies were found for the user," when I try to sign in.

  • August 19, 2022
  • 2 replies
  • 0 views

Hello everyone. 

I am trying to log into QuickBooks for work. When I signed in with my user name and password, The above box shows "No associated companies were found for the user." This worked Weds, but today (Friday) I cannot get in. Does anyone know what this has happened? Thank you for your help. 

2 replies

katherinejoyceO
katherinejoyceO
August 19, 2022

Welcome to the Community, @KV13. I'm here to help ensure you're able to log in to your QuickBooks Time account. 

 

First off, let's ensure you are on the correct login page. Go to this link: QuickBooks Time sign-in page. Then, follow the steps below: 

 

  1. Enter your phone number, email, or user ID and click Sign in.
  2. Key in your password and select Continue, or select Text a code.
  3. Check your phone and enter the code we send to you.

 

If you're still unable to log in, follow the steps outlined in this help article: Recover your account when you can't sign in.

 

Otherwise, I'd recommend reaching out to your admin so he can re-invite you to the account.

 

Get back to me, and I'll be right here if you still have login issues with your QuickBooks Time account. Take care!

 

    E
    eamonnmccann688-
    October 16, 2024

    i cant get into my quick books  desk top

    JenoP
    JenoP
    October 16, 2024

    Welcome to the Community, eamonnmccann688! We want to ensure that we provide you with the most accurate steps to help you log in to your account.

     

    To do that, we need some additional information about your situation. Could you describe what happens when you attempt to log in to your company file in QuickBooks Desktop? Are you encountering any error messages?

     

    Your detailed response will help us in tailoring the troubleshooting steps to address your specific concern. Once we hear back from you, we'll work on providing the most appropriate solution.

     

    In the meantime, let me share these articles for additional guidance whenever you face challenges during the login process:

     

     

    Thank you for your patience, and we look forward to your reply.

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