Quickbooks won't allow me to pay federal unemployment payment until past due state unemployment insurance payment is resolved but won't allow me to resolve

I'll help you fix this so you can pay your federal taxes on time, @lynncoanmckee.

You'll have to record the SUI tax due as paid since the system will not go through if the SUI payments are not yet settled. That may be the reason why it won't allow you to resolve.

If you pay SUI outside QuickBooks, you'll have to manually record the payment to remove the tax due. Just follow the steps on how to record them manually:

1. On the left pane, select Taxes.
2. At the top left, select the Payroll Tax tab. 
3. In the Payroll Tax Center, click Pay taxes.
4. Find the tax you want to pay, then click the Record Payment link in the AMOUNT column.
5. Change the Payment Date. 
6. Review the information on the payment. 
7. Click Record Payment

Then, I'd recommend pulling up a payroll report (i.e. Payroll Tax Liability). This is to verify that the federal tax payment is recorded accordingly. Just go to the Payroll section from the Report menu's Standard tab.

Also, our support team may take some time in getting in touch with you due to the high volume of calls and chats. Rest assured that as soon as there's an available person, he/she will call you back. To ensure that you'll be assisted immediately, I recommend checking our support hours.

 I've collected these articles that will guide you on how to pay or file state and federal payroll taxes online:

• Resolve a tax underpayment
• Make payroll tax payments
• Run payroll reports

Feel free to reach out to me again with any concerns you may have. I'll be more than happy to assist you again. Take good care, @lynncoanmckee.