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sheila22
August 18, 2020
Question

Received a Notice from the NCDOR in reference to unfiled NC-5. My payroll is done thru QB. What do I need to do?

  • August 18, 2020
  • 1 reply
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1 reply

LieraMarie_A
LieraMarie_A
August 18, 2020

You may haven't completed and filed the form, @sheila22.

 

If you're using a Do it Yourself payroll, you'll have to file the NC-5 directly to the state website: NCDOR.

 

Otherwise, if you're using a Full-Service Payroll, I recommend reaching out to the Payroll Support Team. This way, they can verify why it wasn't submitted and help you file the form.

 

Here's how:

  1. Go to Help.
  2. Click on Contact Us.
  3. Enter your questions or concerns and click on Let's talk.
  4. Choose either Start a chat or Get a callback.

 

Due to the ongoing pandemic, we have limited staffing and have reduced our support hours to 6 AM-6 PM PT Monday-Friday. For more details about our support availability, refer to this article: Contact Support. 

 

You can also check these articles to ensure compliance with state payroll tax regulations: 

 

Feel free to comment down below if you have other concerns. I'll be around to help. Have a wonderful day.

A
another unhappy user
November 6, 2021

I have assisted payroll and quickbooks is not filing the NC-5 form for me and will not let me create the form using the system. It tells me that quickbooks does this for me which is not true. I do not know what values to put in the fields to file it myself.

 

katherinejoyceO
katherinejoyceO
November 6, 2021

Hello there, 

 

Thanks for joining in this conversation. NC-5 is a withholding return, and it's one of the payroll tax forms that Intuit file on your behalf. 

 

At this point, I'd recommend you contact our QuickBooks Assisted Payroll support for further assistance. 

 

For future reference, check out this link to learn more about the tax payments and forms we handle for your business: Tax payments and forms Intuit payroll submits for you. 

 

Feel free to visit here again if you have other concerns. We're always around to help. Keep safe. 

 

 

 

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