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October 31, 2022
Question

Replace a rejected direct deposit with a manual check due to incorrect account number

  • October 31, 2022
  • 2 replies
  • 0 views

Per the discussion below, would I write a check to Employee or Vendor in this case?

 

Create a check for the employee.

To pay the employee, see the following options:

Create a regular check:

  1. From the Banking menu, choose Write Checks.
  2. Enter the date as the date of the original paycheck.
  3. On the check, in Pay to the Order of, select the employee for whom to issue the check.
  4. In the $ (amount) field, enter the net amount of the direct deposit.
  5. On the Expenses tab, in the Account column, select Direct Deposit Liabilities. (Select Cancel if prompted to pay payroll liabilities.)
  6. Check the Print Later box at the top of the page, next to the Print icon.
  7. Select Save & Close. Since this is a paper check, it does not need to be transmitted to Intuit.

2 replies

October 31, 2022

Hi there, tmarie2.

 

Welcome to the QuickBooks Community. Let me discuss the difference between employees and vendors and how it works in QuickBooks. Then, make sure you'll be able to verify to whom you should give when creating a regular check that you've shared.

 

An employee is someone that another person or company hires to perform a service or a person that works for you. While vendors are people or companies to that you owe money as they have made the products or offered services for you.

 

The steps you've mentioned about creating a regular check are for employees. Those are the instructions on how you can pay the employee if they didn't receive a direct deposit on time that was created in QuickBooks Desktop Payroll.

 

On the other hand, if you want to manage a direct deposit with a vendor to fix a contractor payment, you can void paper or direct deposit payments. Please follow the steps below.

 

  1. Select the Vendor menu and choose Vendor Center.
  2. From the Vendors tab, select the vendor name.
  3. From the Transactions tab, double-click the check you want to void.
  4. Right-click the check image and select Void. After your void the paycheck, a notation is included in the Memo field, and the net amount of the check is 0.00.

 

To see further details, you can open this article: Void or cancel contractor payments.

 

Lastly, you may refer to this article to see various details on how you can resolve any issues with direct deposit in QuickBooks: Fix direct deposit issues.

 

Please don't hesitate to click the Reply button below if you have any related concerns with direct deposit. I'm always here to help, tmarie2. Have a great day!

January 23, 2024

So I would then print the check, have it signed and give to the employee. However what would be the next step? I'd guess that I would create a journal entry to debit the checking account and credit direct deposit liabilities, when we receive the direct deposit reversal?

January 23, 2024

Hello there, April.

 

In QuickBooks Desktop, a Journal Entry is only applicable to your contractors or vendors and not to the employee's paycheck. Since you have mentioned Direct Deposit Reversal, have you already submitted a Direct Deposit Reversal form?

 

If so, you can follow this article about the steps and information about what to do next: Reverse a direct deposit in QuickBooks Payroll.

 

You can void the paycheck once you get your money back from a Direct Deposit Reversal.

 

Did you face any issues while setting up a Direct Deposit for your employee? We would be glad to assist you in resolving this problem if you provide more details. Your feedback is valuable to us, and we will use it to improve our services.

 

Furthermore, you can learn how to enter historical tax payments in QuickBooks Desktop Payroll. QuickBooks Desktop uses this information to accurately determine your outstanding tax balance and ensure future tax deposits and filings are correct.

 

Please feel free to reply below with further questions about Direct Deposit Reversal. I'm always here to assist you.

January 23, 2024

It was a reversal due to account closing/incorrect number. So Intuit sent me an email notifying me that they will be reversing the direct deposit. That's when I found this article instructing me to write a manual check to the employee. I was just trying to figure out the next step when I get the refund from Intuit. Also, I will need to know if it's ok to void the paycheck so it doesn't appear that he was paid twice however I do not want the paycheck details deleted. Please advise.