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S
SmilingInLINY
November 11, 2023
Question

Request help changing legal company name. Company settings OK, but cannot change in QB payroll discontinued 2022. Unable to open new payment pro acct - has wrong name

  • November 11, 2023
  • 1 reply
  • 0 views
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1 reply

G
GlinetteC
November 11, 2023

You can count on me, SmilingInLINY.

 

I'm here to assist you in updating the Company's legal name for QuickBooks Online Payroll. Allow me to guide you through the process:

 

  1. Go back to the Gear icon and select Payroll settings.
  2. Click the Edit ✎ from the General tax section.
  3. Update the Company legal name.
  4. Tap Save, then Done.

For more comprehensive information, please refer to this article: Update your legal business name and address.

 

If you ever need to update your company's bank account for payroll purposes, you can refer to this link for a step-by-step guide: Change your payroll bank account.

 

If you have any other concerns or additional questions regarding updating payroll settings, don't hesitate to return to this post. I'll be available to offer further assistance.

S
SmilingInLINYAuthor
November 12, 2023

Thank you for the speedy reply!

 

The following message is prohibiting  saving any change to payroll company name...

'Changing the filing name will disable eServices".

L
LeizylM
November 12, 2023

I understand the feeling when facing errors while attempting to change the company name in QuickBooks Online (QBO), Smiling. I'm here to ensure you're routed to the best support available so you can get back to business seamlessly. 

 

Since your company is linked to e-services, I recommend contacting our Customer Care Team. They have the tools to check your account and help you update the legal company name in QBO.

 

 Here's how to reach them: 

 

  1. Click the Help menu in the upper-right-hand corner.
  2. Type in "Talk to a human", then press Enter.
  3. Select Contact Support Team.
  4. Type again Talk to a human and click Contact Support Team.
  5. Choose a way to connect with us.

 

I've added this article in case you need to modify the bank account associated with your company for payroll purposes: Change your payroll bank account.

 

Should you have any other concerns with changing your legal company name in QBO? Leave a reply below. I'm always here to assist you and ensure your needs are met.

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