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Resubmit Payroll Tax "Manual" payment and pay electronically

Forum|Forum|2 years ago
May 15, 2024
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Hello All,

New user to any version of Quickbooks here. I am using QBO and I started paying payroll about a 6 weeks ago. The very first payroll I ran for 04/10/2024 - 04/12/2024 , the Federal Taxes (941/943/944) payment history showed a "Manual" payment on 4/17/2024.

I had electronic payments set up, so I am not sure why it did this. I have run payroll 3 total times, and the next two payroll showed electronic payments to the IRS on 5/1 and 5/15, and I see those corresponding transactions in my bank account, but nothing ever happened on 4/17/2024 and I did NOT actually make a manual payment. Is there any way to reconcile this and make QBO make an electronic payment retroactively for that payment that did not occur on 4/17/2024? Any ideas why that first payment was "Manual?"

Thank you in advance.

Best answer by ShangY

Hello, @segami. I can help you resubmit the Federal Tax payment electronically.

Based on the scenario, there's a good chance that the payment has been marked as paid inadvertently or another user may have paid the taxes manually resulting in it to reflect as a manual payment. I'll help you delete it so we can electronically re-submit the payment in QuickBooks Online (QBO).

Here's how:

Select Payroll tax from the Taxes menu.
Choose Payment history.
Set the date range and select the payment you wish to delete.
Click on Delete from the Edit drop-down. You can't delete the payment if you don't see that option.
To confirm, select Yes.

After successfully deleting the payment, we can now e-file the taxes electronically.

Additionally, you can check this article to learn more about how you can manage payroll reports efficiently in QBO: Run payroll reports.

Please let me know if you have additional concerns or follow-up questions related to submitting payroll payments electronically. I'm always here to help. Have a good one.

S