Return a payroll payment

Unfortunately if payment is processed, your only option is to receive direct refund from the recipient or call the bank to see if transaction can be stopped. 

If it is before cut off time for payroll process, there may be an option in QuickBooks online payroll to cancel the paycheck.  Go into Payroll tab "Overview", I believe it can be found in first dialog box "Paycheck List"

 You can go to the name of the employee, select it on the left, then on the right select "void"

We've got some troubleshooting steps to correct the payroll payment in QuickBooks Online (QBO), Maria.

We can follow the recommended solutions provided by KimAnnVA. Also, we can delete or void and recreate the paycheck to correct it (if it hasn’t been submitted yet). Let me guide you on how:

1. Go to your Reports menu and look for Paycheck List.
2. Tap the Funnel (filter) icon drop-down and choose a date.
3. Select the paycheck and click Delete.
4. Follow the prompts to finish deleting the paycheck.

Once done, recreate the paychecks with the correct payroll details. If those paychecks are already processed, we recommend contacting our Payroll Support Team. They'll pull up your account in a secure environment and help you with this one.

Once everything is in order, you can check the accuracy of the taxes and employee contributions by running payroll reports: Run payroll reports in QuickBooks Online Payroll.

Moreover, you can refer to this article about resolving incorrect pay period dates: Fix incorrect pay period dates on paychecks.

If you have any other queries on making payroll corrections or any Payroll-related concerns, let us know by leaving a comment below.  We'll be here to help you out.